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Helen Shaw

Helen Shaw

Email: helen@equineinsight.org.au Available: 00:00-23:59 Price per hour: $80.00 AUD

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Terms and conditions

e-therapy is an online therapy system which offers flexibility to both clients and therapists.

e-therapy allows clients to book online secure chat sessions selecting from a range of different therapists. All therapists who register with e-therapy receive their own sub-domain and are easy to locate on our therapist search page.

Please keep in mind that e-therapy.com.au is not responsible for providing therapy (we leave this job in the hands of the very capable therapists who come on board and use this system), our job is to ensure a smooth and secure system, accessible to clients and therapists in the online environment. You can find answers to common questions on our FAQ page – or if you have further queries, please drop us a line on the contact page and we’ll be happy to hear your feedback.

Benefits and limitations

e-therapy offers potential benefits to both clients and therapists:
 

  • e-therapy makes it possible for clients to access services at any time, any day of the week
  • e-therapy can make a therapist services available to clients in remote areas
  • e-therapy can be of benifit to clients who are physically unable to leave their homes
  • e-therapy may assist clients to feel more relaxed – experience shows clients may feel more inclined to open up in a secure chat session, than in person
  • e-therapy may benifit clients who are unwilling to seek face-to-face services
  • e-therapy gives clients access to highly specialized practitioners, since geographical proximity is not an issue
  • Clients who are highly mobile can access services via the internet anywhere in the world
  • Online therapy reduces the time needed for the client and practitioner to develop rapport
  • e-therapy can give the therapist access to a larger pool of potential clients
  • e-therapy can make it feasible for therapists to expand in more specialized areas
  • e-therapy allows therapists flexibility in their work schedules

 

The online delivery of mental health services carries with it a number of limitations and unknowns, and in certain situations face-to-face therapy may be needed. If your therapist advises you to seek help outside the online environment it is highly recommended that you do so. In addition it is your responsibility as a client to not deliberately attempt to mislead the therapist by withholding information which would assist them in making a correct assessment of your potential benefits or limitations in using online therapy.
 

  • The potential for miscommunication may be greater online due to lack of non-verbal and paralinguistic cues
  • Lack of access to client's non-verbal behavior may make it difficult to correctly assess and diagnose disorders
  • Online therapy may be inappropriate for people experiencing psychotic symptoms, whereas they may be very particularly appropriate for children with attention deficit disorder
  • Although the e-therapy system is secure, confidentiality of online communication is still a concern which needs to be taken seriously by all parties
  • Due to the natue of online therapy there is a limited ability to intervene in emergency situations (e.g., suicidal client)
  • Clients may misrepresent themselves, undermining the integrity of the services provided

 

The online delivery of services raises a number of important legal and ethical issues, most of which are as yet unresolved: determining the identity of the recipient of services, maintaining confidentiality, legal jurisdiction, and technical competence of the therapist.
Several associations of online professionals and health care organizations have developed codes of conduct for online services. Most relevant are those of the International Society for Mental Health Online and the Health on the Net Foundation.

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